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MQF/EQF LEVEL 5

Award in Conflict Resolution

Table of Contents

This Award in Conflict Resolution focuses on the fundamental techniques and tools that managers can utilise to effectively recognise, address, and mitigate conflicts within the workplace. By honing skills in conflict resolution, students can gain invaluable insights into fostering a positive work culture, enhancing communication, and promoting collaboration among team members.

By the end of this Award, learners will have been exposed to:
  • Critically define “conflict resolution” and analyse the key role it plays 
  • Identify the crucial role that a manager plays in the effective planning at the workplace
  • Critically examine and identify the need for effective planning for conflict resolution
  • Classify and list the skills required for effective conflict management
  • Promote the use of creative thinking of employees to overcome challenges and conflicts 
  • Recall major conflict management styles and strategies widely used in management and discuss their potential implementation. 

Awarding Body

This qualification is awarded by Central Mediterranean Business School (CMBS).

Accrediting Body

The Award in Conflict Resolution is accredited by the Malta Further and Higher Education Authority. MFHEA deems this Award in Conflict Resolution to be at Level 5 in the Malta Qualifications Framework and the European Qualifications Framework for lifelong learning.

Entry Requirements

To be eligible for the programme, candidates must hold any one of the following requirements:

  • Diploma pegged at MQF Level 4 or equivalent in a relevant field
  • Matriculation certificate with at least 2 A-levels and 3 Intermediates
  • Matsec certificates with 4 passes at Grade 5 or better
  • Relevant work experience

Non-native English speakers must also have an English qualification such as CEFR or IELTS 5.5.

To determine your eligibility, at CMBS, we assess many factors including your education, career progression, and leadership and entrepreneurship qualities. If you do not meet the standard entry requirements and are adequately prepared to succeed in this programme, we welcome and encourage you to contact us for an interview.

Mode of Assessment

The Award in Conflict Resolution shall be assessed through a written assignment.

 

Who is this course for?

This course is intended for those who are aged 21+ and aspire to work or are already working in the business management field.

Delivery

Face-to-face

Language

This programme will be delivered in English.

Tutor

Location

Key Info

Duration

1 Month

Starting

January 2025

Credits

10 ECTS/ECVET

Full Price (EU Students)

€995
Up to €697 refunded via the Get Qualified Scheme.

Have questions?

Email us at admissions@cmbs.edu.mt or call on +356 9912 1110 to learn more.

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