Job summary
The Client and Community Engagement Manager will report to the School Principal.
The person engaged to fill this position will play a pivotal role in enhancing Central Mediterranean Business School’s relationship with other educational organisations and entities, prospective students, alumni, and the broader community. This position will focus on promoting academic programmes, fostering partnerships, and driving engagement within local communities. The ideal candidate will help elevate the institution’s visibility, ensuring that information about new courses and educational initiatives reaches a wide audience.
The responsibilities of the role include but are not limited to:
1. Client Relations:
- Serve as a key point of contact for prospective students, parents, and alumni, providing clear information about academic programmes and new initiatives.
- Offer personalised advice to students about academic pathways and career opportunities.
- Foster ongoing relationships with alumni, encouraging their involvement in student mentoring and outreach initiatives.
2. Community Engagement:
- Build partnerships with local schools and educational organisations to promote the institution’s academic programmes.
- Collaborate with schools and community leaders to organise events and workshops that engage youth and promote educational opportunities.
- Lead outreach activities that support students’ academic journeys, including mentorship programmes, career advice and community workshops.
3. Event Planning and Coordination:
- Organise informational sessions and outreach events in collaboration with industry, schools and local organisations.
- Coordinate youth engagement activities, such as mentoring days, career fairs, industry visits and academic guidance sessions.
- Partner with schools, industry and community centres to offer joint educational events and ensure maximum participation.
4. Collaboration and Reporting:
- Work closely with business development teams, academic and student support teams, admissions teams, and marketing teams to ensure alignment in outreach efforts.
- Monitor and report on the success of community engagement and client relations activities, providing feedback to leadership.
- Collaborate with schools and youth-focused organisations to enhance mentoring and support initiatives for students.
The Client Relations and Community Engagement Manager will be in possession of the following minimum qualifications:
- Master’s degree in Education, Communications, Community and Youth Studies or a related field.
- Minimum 5 years of experience in client relations, community outreach, or public engagement, preferably in higher education or nonprofit sectors.
- Demonstrated success in building relationships and engaging diverse community groups.
- Excellent verbal and written communication skills, with the ability to present complex information clearly and effectively.
- Strong organisational skills, with the ability to manage multiple outreach initiatives simultaneously.
These additional qualifications would be considered an asset:
- Experience in education outreach, student recruitment, or academic programme promotion.
- Familiarity with the local educational landscape, including key community organisations, schools and other relevant stakeholders.
- A strong network within local education or community sectors.
The ideal candidate will be:
- Passionate about education and community service, with a genuine interest in helping individuals find educational opportunities.
- Outgoing, approachable and confident in interacting with diverse groups and individuals.
- A team player who can work collaboratively with various departments and external partners.
- A strategic and innovative thinker capable of developing creative outreach solutions.
Position type
The successful candidate will work 40 hours per week on a full-time basis.
How to apply
Interested applicants may email their CV and cover letter to kristina@cmbs.edu.mt by Thursday, 26 September 2024.
